We may collect personal identification information from users in a variety of ways, including,
but not limited to, when users visit our site, fill out a form, and in connection with other activities, services, features or resources we make available on our site. Users may be asked for, as appropriate, name, email address, mailing address, phone number and credit card information. Users may, however, visit our site anonymously. We will collect personal identification information from users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain site related activities.
(England and Wales) Under schedule 4 of the Protection of Freedoms Act 2012 we have the right to obtain vehicle keeper details from the DVLA for the legitimate interest of car parking management. If ANPR (automatic number plate recognition) technology is being used this right will be exercised as soon as a PCN has been checked to ensure we notify the registered keeper as soon as possible. If a PCN has been issued by an enforcement offer the right to obtain this information will be exercised if the PCN remains outstanding after 28 days of the notice being issued. These processes are carried out as per the BPA and DVLA guidelines and we are audited on a regular basis to ensure our compliance. Individuals are notified of these rights and processes on both signage within the area we enforce and within subsequent notices that are issued.
We may collect non-personal identification information about users whenever they interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about users means of connection to our site, such as the operating system and the internet service providers utilised and other similar information.
First Parking LLP may collect and use users personal information for the following purposes:
We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
We may use the email address to send them information and updates pertaining to their account.
How we protect your information. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. We retain data for as long as necessary or as directed by the DVLA. Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
We do not sell, trade, or rent users personal identification information to others. When assessing an appeal we may need to share the appeal and PCN details with our client. This will ensure the appeal and PCN can fully be reviewed allowing your circumstances to be considered as per the BPA guidelines. We may be asked from time to time to confirm vehicle movements via our systems by local law enforcement officers, we are legally obliged to do so if it assists with investigations.
By using our Website you consent, or confirm that the person on whose behalf you are submitting that information consents, to the use of that information.
In the case that you are contacting us regarding Parking Charge Notice related matters, you consent to us that your personal data or the person on whose behalf you are submitting that data for, consents to the use of that data provided to us by you and that the data provided may be shared with:
For which the landowner, University or NHS Trust shall be the data controller for the purposes of the Data Protection act 1988
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensor's and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our site, is subject to that websites own terms and policies.
By using this site, you signify your acceptance of this policy. If you do not agree to this policy please do not use our site. Under GDPR regulations you have the right to be informed, the right of access, the right of rectification, the right of erasure, the right to object and the right to restrict processing. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.